Sports Nutrition UK, Generation UCAN, SuperStarch

privacy policy

Below we set out our privacy policy which will govern the way in which we process any personal information that you provide to us. Our details are: 
shown on this sites contact page. The site owner can be contacted at the email address on this sites contact page or by telephone.

Who may Process Data

Your personal information (which includes your name, address and any other details you provide to us which concern you as an individual) may be processed both by us. Your information as mentioned above will be processed in accordance with this privacy policy. When you place an order via this website we will store your e-mail address along with any other information you may provide. When you use the services on the website, we may need to collect further information about you. This information may include, but is not limited to, details such as your name, address and phone number. 

“we do not store credit card details nor do we share customer details with any 3rd parties”

purpose of processing

We will use your information for fulfilling orders placed by you, processing any other transactions authorised or made by you with us. We will also have to use this information in our accounts. As by law this information will be held for 7 years, which it will then be deleted at our end of year in the march following your order. If you have placed several orders your details will be held in our accounts until the last order has reached 7 years. As of the 25th March '18, you will be able to delete your account (if you have set one up) if you want to, but your previous orders will still be held, due to our accounts for 7 years.

Your details are in our accounts system that is password locked as is the computer, which at the end of the working day is locked away in a locked unit along with any printed invoices. If your orders are sent out by Royal Mail your name and address will be held in the book until 1 month after the book it is full, when it will then be shredded incase of lost orders. Orders sent out by courier will be saved for 1 month incase there is an issue with delivery or lost parcels. In the case of lost orders your details will be sent to the courier company or Royal mail to prove the none delivery of your order.

If you have signed up to our email list you are able to unsubscribe at anytime. Please email us, or unsubscribe when you receive one of our emails. Emails are only sent when we feel we need to update our customers and send out any offers we have running. You are entitled to ask what information we store about you and it will be the information that you have provided us with when placing an order. This will include name, address / work address, email and some times phone numbers. All customers have the right to complain to the ICO if they think there is a problem in how we are dealing with their information.

disclosure of information

In the unlikely event that a liquidator, administrator or receiver is appointed over us or all or any part of our assets that insolvency practitioner may transfer your information to a third party purchaser of the business provided that purchaser undertakes to use your information for the same purposes as set out in this policy. Your information will not be disclosed to government or local authorities or other government institutions save as required by law or other binding regulations. We do not pass your information on to third parties

cookies

We may send a small file to your computer when you visit our website. This will enable us to identify your computer, track your behaviour on our website and to identify your particular areas of interest so as to enhance your future visits to this website. We may use cookies to collect and store personal data and we link information stored by cookies with personal data you supply to us. Save for the use of cookies, we do not automatically log data or collect data save for information you specifically provide to us. You can set your computer browser to reject cookies but this may preclude your use of certain parts of this website.

security

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from unauthorised access, improper use and disclosure, unauthorised destruction or accidental loss.

copyright

All website design, text, graphics, the selection and arrangement thereof are owed by the company running this site, or hosting this site, except where provided under the General Public License (http://www.gpl.org). ALL RIGHTS RESERVED.

trademarks

All trademarks of are the property of their respective owners and may be registered in certain parts of the world.

Disclaimer of Warranty & Liability 

The following provisions may be curtailed or disallowed by the laws of certain jurisdictions. In such case, the terms hereof are to be read as excluding or limiting such term so as to satisfy such law. 
We do not represent or warrant that the information accessible via this website is accurate, complete or current. We have no liability whatsoever in respect of any use which you make of such information. 
The information provided on this website has not been written to meet your individual requirements and it is your sole responsibility to satisfy yourself prior to ordering any products or services from us that they are suitable for your purposes. Whilst we make all reasonable attempts to exclude viruses from the website, we cannot ensure such exclusion and no liability is accepted for viruses. Thus, you are recommended to take all appropriate safeguards before downloading information or images from this website. All warranties, express or implied, statutory or otherwise are hereby excluded. Neither we nor any of our employees or affiliated entities will be liable for any kind of damages and howsoever arising including, without limitation, loss of profits, compensatory, consequential, direct, exemplary, incidental, indirect, punitive or special, damages or any liability which you may have to a third party, even if we have been advised of the possibility of such loss. We are not responsible for the direct or indirect consequences of you linking to any other website from this website. These terms and this disclaimer and any claim based on use of information from this website shall be governed by the laws of England and Wales and you agree to submit to the non-exclusive jurisdiction of the Courts of England.

Consent & enquiries 

By continuing to use this site and accessing the information on this website, you signal acceptance of the terms and disclaimer set out above. If you do not accept any of these terms, leave this website now. If you have any enquiry or concern about our privacy policy or the way in which we are handling personal data please contact email. If at any time you wish us to cease processing your information please send a message to the Administrator at the email address on this sites contact page.
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